Terms and Conditions

Last updated: April 2026

1. Introduction

Welcome to Sarmad Engineering Solutions. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.
Our website address is: https://sarmadengineeringsolutions.com

2. Services

We collect information to provide better services to our clients and visitors. This may include:

  • Personal Information: such as your name, email address, phone number, company name, and any details submitted through our contact forms or project inquiries.

  • Technical Data: including your IP address, browser type, device information, and usage data when you visit our website.

  • Project or Service Information: if you engage us for development or technical services, we may collect relevant business or technical details necessary to deliver the project.

  • Payment Details: only when required for billing and invoicing purposes (handled securely and never stored in plain form on our website).

3. User Responsibilities

By using our services, you agree:

  • To provide accurate and complete information

  • Not to misuse or attempt to hack, disrupt, or damage our systems

  • Not to use our services for any illegal or unauthorized purpose

4. Account & Acess

  • You are responsible for maintaining the confidentiality of your login credentials

  • Any activity under your account is your responsibility

  • We reserve the right to suspend or terminate accounts if misuse is detected

5. Payments & Subscriptions

  • Some services are offered on a paid subscription basis

  • Fees (setup or monthly) must be paid as agreed

  • Failure to pay may result in suspension or termination of services

  • All payments are non-refundable unless explicitly stated otherwise

6. Data & Privacy

  • We may collect and store user data necessary to provide services

  • We take reasonable steps to protect your data

  • By using our services, you agree to our Privacy Policy

7. Third-Party Services

Our solutions may integrate with third-party platforms such as:

  • WhatsApp Business API

  • Payment gateways

  • Hosting providers

We are not responsible for any issues caused by third-party services.

8. Intellectual Property

  • All software, content, and materials are the property of Sarmad Engineering Solutions

  • You may not copy, modify, resell, or distribute our software without permission

9. Limitation of Liability

We are not liable for:

  • Any indirect or consequential damages

  • Data loss, business loss, or downtime

  • Issues caused by misuse or external systems

All services are provided “as is” without warranties of any kind.

10. Termination

We reserve the right to:

  • Suspend or terminate your access at any time

  • Remove data if services are discontinued due to non-payment or misuse

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services means you accept the updated terms.

12. Governing Law

These Terms shall be governed in accordance with the laws of Pakistan.
 

Contact Us

If you have any questions regarding these Terms, you can contact us:

Sarmad Engineering Solutions
Email: info@sarmadengineeringsolutions.com
Website: https://sarmadengineeringsolutions.com
Phone/WhatsApp: +92 306 4858394

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